Network Support Services

Program: B078000

CIP# 0511090102

1050 Hours

Offered at Main Campus

Class Offerings:
Day (Monday - Thursday)
Full Time: 8:00AM - 4:00PM
Part Time: 8:00AM - 11:45AM or 12:15PM - 4:00PM

Evening (Monday, Tuesday & Thursday)
4:00PM - 9:00PM or 5:15PM - 9:00PM

Completion and Placement Rates for 2023
Completion - 100%
Placement - 100%

Program Description

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in network support services positions in the Information Technology career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Information Technology career cluster. This program offers a broad foundation of knowledge and skills to prepare students for employment as a network administrator, network technician and network specialist. Network Support Services prepares students for CompTIA Network+ certification.

Pre-requisites: Current CompTIA A+ exam, completion of Computer Systems and Information Technology (CSIT), Applied Information Technology, or 1 or more years of work experience as a computer/network technician.

Program Structure

OCP	Course Number	Course Title	Course Length
A	OTA0040	Information Technology Assistant	150 hours
B	EEV0504	Computer Support Assistant	150 hours
C	CTS0022	Network Support Help Desk Assistant	150 hours
D	CTS0023	Network Support Administrator	150 hours
E	CTS0024	Senior Network Administrator	150 hours
F	CTS0029	Wireless Network Administrator	150 hours
G	EEV0317	Data Communications Analyst	150 hours
		Total	1050 hours